2022網購通關、購物大解惑 <藥品、保健品通關規則Q&A>

2022 Online shopping customs clearance, shopping puzzles &lt;Q&amp;A on customs clearance rules for medicines and health products&gt;

After placing an order online and looking forward to the arrival of the goods, the most worrying thing is probably whether the customs clearance will be taxed? Here is a Q&A answer to some of the most frequently asked questions. If you have any other questions, please leave a message and we will help you find the answer as soon as possible.

(The following specifications are only applicable to Taiwan. For other regions, please confirm the relevant regulations of your region before purchasing.)

<Tax related>

Q1: How much is the value of goods subject to tax?

According to the regulations of the Ministry of Finance of Taiwan, if the dutiable value of imported postal items is within NT$ 2,000 (the same below) , customs duties, excise tax and business tax are exempted. (Spot checks may not always be taxed.)
The so-called duty-paid price is the price including the shipping fee. For example, the cost of goods is NT$1,500, and the shipping fee is NT$600. The total cost is NT$2,100. If it exceeds NT$2,000, taxes must be paid. The consignee or holder of imported goods is the taxpayer of the business tax, and the business tax to be paid shall be collected by the customs.

Ministry of Finance Consumers should pay attention to imported goods

Q2: How much is the business tax? Do I need to pay for my own supplies?

The import tax of health care products and food is 30%, the import tax of medicine is 5%, and the business tax is 5%. Business tax must be paid for both personal use and sales. For other items and subsequent tax rate changes, please refer to the tax rate inquiry of the Finance Department

Q3: Can I avoid tax by placing orders separately and making each order less than TWD 2,000?

For imported parcels sent from the same sender and sent to the same recipient or address at the same time, the dutiable value will be combined, so if you want to place an order separately, you need to fill in different recipients and recipients address.

<Product content review>

Q1 What is the amount of health food and medicine that needs to be checked?

Healthy food

  • Capsules and lozenges of health food must meet the requirements of less than 12 bottles of each type and no more than 36 bottles in total.
  • Food or related products with a value of less than 1,000 US dollars and a weight of less than 6 kg: (commonly include collagen powder, whey protein powder, milk powder, turmeric powder, etc.)
  • It is a food additive and the weight is within 1 kg (but the spice limit is within 200 grams): vitamin C powder, glutamic acid powder are commonly found
  • If the above requirements are exceeded, a " Consent to Apply for Import " is required.

drug

  • The Ministry of Health and Welfare of Taiwan stipulates that those who send a small amount of medicines for their own use: a limit of 2 bottles (boxes) of each type, and a total of no more than 6 types, which can be directly released by the customs).
    • The same medicine with the same ingredients and different packaging capacities is considered the same medicine. For example, the 48 capsules and the 60 capsules of EVE A tablets are the same medicine.
    • Different series of pain relievers are different products, such as EVE A Tablets and EVE A Tablets EX are different medicines.
    • General Vitamins for Food
    • Table Feiming, glucosamine sulfate is a medicine
    • A drug is a drug if it is labeled as a Class X drug on the instructions and on the package
    • Eye drops, sore patches, and ointments are considered medicines
  • If the package exceeds the limit specified by the above-mentioned drugs, you need to fill in the " Application for Import Consent " and apply to the Food and Drug Administration before it can be imported. Please contact our company for shipment after obtaining the import approval application.
  • To apply for the import of over-the-counter drugs for self-use, a package cannot exceed 12 bottles and a total of 1,200 tablets, and no repeated application is allowed within 6 months (only 2 applications per year)
    https://www.mohw.gov.tw/fp-2641-21066-1.html https://www.mohw.gov.tw/cp-3202-22040-1.html

    Application Process for Import Consent Application:

    Q2: Did I buy food or medicine?

    It can be inquired through the following website:

    Healthy food

    drug

    • General Vitamins for Food
    • Table Feiming, glucosamine sulfate is a medicine
    • A drug is a drug if it is labeled as a Class X drug on the instructions and on the package
    • Eye drops, sore patches, and ointments are considered medicines
    • Ingredient code query
    The following ingredients are classified as pharmaceuticals regardless of their dosage:
    Milk Thistle
    Alpha Lipoic Acid
    Glucosamine Sulfate
    Ginkgo Biloba Extract (Ginkgo Biloba)
    Melatonin
    The following ingredients are considered medicinal products in excess of the dosages listed below:
    If you buy products containing the following ingredients, please pay attention to the dosage. If you buy more than 2 bottles, you need to apply for an import consent form:
    Lutein (over 30 mg)
    Coenzyme Q10 (over 30mg)
    Vitamin A (over 10,000 IU)
    Vitamin B1 (over 50 mg)
    Vitamin B2 (riboflavin) (over 100 mg)
    Vitamin B3 (niacin) (over 100 mg)
    Vitamin B6 (over 80 mg)
    Vitamin B12 (over 1000mcg)
    Vitamin D3 (above 800 I.U.)
    Vitamin E (Tocopherol) dl-alpha-Tocopherol (above 400 I.U.)
    Zinc (over 30 mg) (including Zinc Citrate, Zinc Bisglycinate, Zinc Oxide, Zinc Gluconate
    , Zinc Sulfate)
    Magnesium (over 600mg) (including Magnesium Gluconate, Magnesium Oxide, Magnesium Sulfate)
    Iron (above 45 mg)
    Lactoferrin (above 100 mg)

    If you are unsure, you can directly call the relevant contractor for consultation.
    The Consumer Service Hotline of the Food and Drug Administration, Department of Health, Executive Yuan:
    02-27878200, 02-81706008

    Q3: Can passengers bring vacuum-packed meat products or instant noodles (instant noodles) containing meat into the country?

    Passengers should pay attention to the following matters when bringing meat-containing instant noodles into the country: (1) According to the previous reference table and the customs inspection bureau's opinion, instant noodles (or instant noodles), instant porridge, solid or powdered soup, etc. For food, if the meat preparation package is soft canned food that has been sterilized at high temperature, it is not necessary to declare animal quarantine; please contact the Bureau of Inspection and Quarantine for the identification of relevant soft canned food.

    For details, please refer to the Customs Department of the Ministry of Finance of Taiwan: https://taipei.customs.gov.tw/singlehtml/3130?cntId=cus2_177199_3130

    Q4: Food restrictions?

    Imported food and related products (excluding tablets and capsules) for personal use, with a value of less than US$1,000 and a weight of less than 6 kilograms, are exempted from applying for import inspection. Imported goods and pre-loaded articles imported by inbound passengers are subject to a single item (non-total weight) of 6 kg as the upper limit; if the above limit is exceeded, an application for import permission should be submitted to the Food and Drug Administration of the Ministry of Health and Welfare, the competent authority.

    Q5: Environmental medication ?

    "General environmental medicines " refer to medicines that are manufactured and processed with the original substance of environmental medicines , and whose active ingredients meet the limits specified by the central competent authority and are easy to use, such as: spray insecticides, mosquito coils , liquid electric mosquito coils , and cockroach bait , Anti-mosquito hanging pieces, etc.

    How to buy foreign anti-mosquito hanging sheets or anti-mosquito liquid into China? The import drug license is mailed, and you can bring a limited amount by yourself.

    1. Invite friends to send anti-mosquito hanging sheets and anti-mosquito liquid to China from abroad.

    2. It is notified by the customs that an environmental drug license can be imported.

    3. If you don't have a license, you have to return it. If you don't want to return it, you will even be fined NT$300,000 to 1.5 million!

    4. Since it cannot be imported by mail, can I buy carry-on luggage abroad and bring it back?

    5. Passengers can bring environmental medicines that do not exceed 1 kilogram (liter) of solid (liquid) into the country, and the excess must be returned.

    6. The most important thing is that these environmental medicinal products brought in can only be used for personal use and cannot be sold. Violators will be fined 30,000 to 150,000 yuan.

    https://www.tcsb.gov.tw/fp-89-3931-9ff89-1.html

      < Imported personal parcel real-name authentication>

      From April 16, 2020, if the package has not been authenticated by real name, it can be released for customs clearance for the first time, but it will not be accepted for customs clearance for the second time. .

      It is recommended to apply for real-name authentication before placing an order, and the registered name and phone number should be the same as the name and phone number filled in when placing the order.
      You can use the EZ WAY mobile APP launched by the Customs Administration of the Ministry of Finance for real-name authentication ( download link ) .

      After the real-name authentication is completed, when the goods are randomly inspected in the future, the mobile phone will receive the appointment notification message pushed by EZ WAY. After confirming that the declaration contents are consistent, the customs clearance process will start, and the customs clearance progress can be confirmed through EZ WAY.

      If the package is inspected, the customs will only notify through the EZ WAY APP, so it is recommended to use the APP to apply for the real-name system.

      EZ WAY Application Instructions

      https://web.customs.gov.tw/singlehtml/3150?cntId=cus1_3150_3150_1471

      Checkout Q&A

      Q: I have tried a lot of card changes and can't swipe the card successfully

      A: Maybe you can try a different browser. If it doesn't work, the system may be unstable. Please wait a few days before coming back to consume. I'm very sorry for your change.

      Q: I live in Taiwan, what should I do if I accidentally buy excessive amounts of medicines?

      A: As long as the quantity you purchased does not exceed the application limit for self-use medicines at the customs (the total number of medicines does not exceed 12 bottles and 1200 medicines), you can get your medicines through application even when the medicines are stuck by the customs.

      Generally speaking, the customs will send you a notice asking you to apply for the import consent form for drugs for your own use. As long as you follow the application steps provided to you by the customs, bring your ID card and self-use drug closing certificate, and we will provide you with drug information for your application. If the item is returned by customs, we can reship it for you, but we cannot refund the cost of the item.

      Q: Are there any purchase restrictions in the area where I live?

      A: Please confirm with the local customs or relevant units that medicines in Macao cannot be cleared through customs.

      Q: If the goods are returned by the customs, what should I do with the cost part?

      A: Before shopping, be sure to confirm the specifications of the package content in your own area. If the package is returned to our warehouse by the customs, you can re-pay the freight and ship it again. Sorry, no refunds are possible in the case of customs returns.

      The above are the common problems when buying goods online and customs clearance. I hope this article can help you.

      The goods on this website are for personal use only, please do not resell them

      In summer, the weather is hot, and the product may melt due to the high temperature during the delivery process. We cannot control the temperature during the delivery process. If the product melts, no refund will be given.